Marketing & Communications Officer

Our Mission

Apax is a multi-award-winning, values-driven, non-profit social enterprise. Our mission "We strive for excellence to improve ourselves, transform services, enhance lives and advance society" plays centre stage. We take a collaborative and consultative approach that values and appreciates the contribution and enthusiasm of our team to make a difference to our organisation and to the lives of disadvantaged people.

About the Team

With a thirst for knowledge and a drive to challenge the status quo, learning and innovation have become part of our identity as we work to advance the mental health services landscape. We are full of life and enthusiasm for the care of our residents, and we drive this outlook throughout the entire organisation. As a certified Great Place to Work, this recognition reflects our commitment to fostering a positive and supportive workplace. It’s important to us that any candidate joining our team aligns with our culture and lives our corporate values. For more information about who we are please visit our careers.apax.org.uk and apax.org.uk.

Role Overview

This is an exciting opportunity for an experienced Marketing & Communications Officer to support the Marketing & Project Growth Department to strengthen Apax’s internal engagement and external visibility through high-quality, values-led marketing and communications. The role delivers creative and digital activity across multiple channels, ensuring Apax’s brand, voice and messaging are consistent, accurate and professionally represented.

The postholder is responsible for creating and coordinating marketing and communications outputs. They contribute to campaign delivery and storytelling that promotes Apax’s services, innovation, culture and impact, engaging residents, staff, partners and external stakeholders. This is a full-time role, 37.5 hours/week between the hours of 8am and 6pm Monday to Friday, with occasional out of hours work required.

Key Requirements

• Undergraduate Degree in a relevant discipline, such as marketing, communications and digital media.

• 5 years’ professional experience in marketing, digital media and communications.

• Adobe Creative Suite (InDesign, Photoshop, Illustrator) skills.

• 5 years’ experience using website CMS platforms (Wix, WordPress or similar).

• 5 years’ experience managing social media channels marketing and campaigns.

• Ability to create and edit digital content (images, GIFs, short-form media).

• Photography and ideally videography skills and ideally videography.

• Working knowledge of digital analytics tools (Google Analytics, Meta, LinkedIn).

• Basic SEO knowledge (ideally including GEO / AI search optimisation).

• 5 years’ experience using digital platforms such as Asana, intranets and Canva.

• Experience supporting or coordinating events and exhibitions.

• 5 years’ experience in supplier management and procurement.

• 5 years’ experience in brand governance and quality control.

• 5 years’ experience providing business and administrative support, including minute-taking.

• Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Teams).

Employee Benefits

You will be joining a friendly, kind and joyful company culture whilst working as part of a next-generation digitalised company. Full details of the Employee Benefits will be provided during the interviewing process.

• Healthcare & Wellness: Health cash plan, Employee Assistance Programme, health and wellness discounts.

• Financial & Retirement: Pension scheme, referral scheme, season ticket loans, Cycle Scheme and Tech Scheme.

• Holidays & Time Off: up to 28 days annual leave plus public holidays, buying leave, compassionate & bereavement leave, life events leave eg time off for birthday or moving home.

• Learning & Education: Learning & Development Framework, Learners Academy, Leadership Academy, education grant, study leave.

• Family & Parenting: Generous maternity and paternity leave, paid parental leave.

• Flexible Working: Flexi start, hybrid working between home and office.

• Welfare & Wellbeing: Mental well-being days, sick pay scheme, team building activities.

• Other benefits: complimentary breakfast and refreshments, free parking, and well-being activities.

Our approach to recruitment is competency and values-based, whereby applicants should be able to demonstrate the organisation's values and principles. We are a strong believer that an organisation is only as good as its people and partners who are its greatest strength. We are an equal opportunities employer.